Not a problem! At the end of each session, I will ask you for feedback and if something occurred during the session you did not like, please let me know so I can adjust how the session unfolds.

You are also in control of your therapy and can terminate my services a any time. I would ask for feedback but if you do not want to share, no big deal!

Direct billing is available for those with Blue Cross,

I also offer direct billing to insurance providers who use Telus eClaims. Below is a list of insurance providers who work with Telus.

I can provide detailed receipts and invoices that you can submit to your insurance company for reimbursement. You pay the entire cost of the session up front and then submit your receipt to be reimbursed.

If you click on the “Insurance & Rates” tab above, you will find a list of all insurance companies that currently accept direct billing.

Before a session takes place, I will send an informed consent document that you will sign and send back to me. These documents are electronic so no need to print anything, it can all be done online.

Basically, everything you say in a session is confidential UNLESS you are hurting someone or planning on hurting someone.

I am also required by law to share information if a judge subpoenas my notes or myself.

I accept payment by credit card or e-transfer.

If you need to cancel a session, no fee will be charged if you cancel with 24-hour notice.

For Urgent Access sessions, a cancelation fee will be charged, 50.00, since these sessions are booked within 24 hours

However, I understand that emergencies happen so please reach out if it’s after 24 hours so we can work together to find a solution. For example, a death in the family, an injury, or a significant illness, a cancelation fee will not be charged.